The Select Board on Monday got answers from CALEX Ambulance about a proposed rate hike

WATERFORD — The Select Board on Monday got answers from CALEX Ambulance about a proposed rate hike. CEO Mike Wright explained why CALEX terminated its three-year contract with the town to submit an increased $45 per capita rate in 2024, pending voter approval in March. Addressing unhappy townspeople, Wright said the ambulance service must charge more to make ends meet, noting that EMS service is “in crisis.” That’s because reimbursements for ambulance service have not kept pace with the rate of inflation, he said. Making matters worse, ambulance services receive no reimbursement for non-transport calls and associated costs, such as back-up crews for station coverage, he said.